Easy Access is an audio response service allowing you access to your MVFCU accounts via telephone. When using Easy Access, you are first asked for your account number, then your personal identification code (PIC) and a service code. You may also opt to have the service codes listed in a menu format while in an Easy Access session. Easy Access will guide you through each step of the transaction and verify the transaction type, account IDs and dollar amount prior to finalizing the transaction. Below are some helpful tips and a list of service codes.
Easy Access telephone numbers:
Transaction codes are called service codes. Account types are referred to as account IDs. Enter your security code number when asked for your access code.
You can transfer between different accounts if you are an authorized signer on both accounts. Once you activate this feature, you will be prompted accordingly from the Easy Access "operator."
Savings refers to your regular savings (99) and Account refers to all savings accounts including share certificates, IRAs and money market accounts on the base account.
Be sure to enter the pound sign (#) after each entry. Enter dollar amounts with no decimals ($50 would be 5000) and enter dates as six digit numbers (July 1, 2009 = 070109).
Always end your Easy Access session with the 99# service code. You can interrupt the Easy Access monologue at anytime with a valid service code and the # key.
Last Transaction Inquiries
Account IDs (suffixes)