Virtual Representative

The same friendly and knowledgeable service you expect from MVFCU is now only a click away! Whether you need to ask a question, apply for a loan, or need help with your account, our Member Experience Representatives are available from the convenience of your mobile device or computer. Click on the Let's Talk Now!! bubble in the lower right corner to talk to a Representative today!

Virtual Member Services are based on representative availability.

Virtual Member Services Hours
Monday - Friday: 7 am - 7 pm
Saturday: 8 am - 5 pm
& Sunday: Closed

Video Chat

For interacting face-to-face, call us with video and get the complete experience, just as if you were visiting us in the Community Office. You can see us and talk to us using your device's camera and microphone. You choose if you just want to see us OR if you allow us to see you too. To start a Video Chat with a representative click on the Let's Talk Now!! bubble in the lower right corner!

ADDITIONAL OPTION includes Co-Browsing where we offer on-screen guidance while in video chat mode. We can walk you through the platform while looking at your screen.

 

Audio

Use your device audio and microphone to call us directly from our online platforms.

 

 

Schedule an appointment

If you want to come into the office and avoid the line you can also schedule an in office appointment.

Schedule an Appointment

   All sessions may be recorded.

Virtual Community Office

Alaska
Mat-Su: 907. 745.4891 
Anchorage: 907.694.4891
Fax:
AK: 907. 745.9131

Waipahu Community Office
808.677.6206
Fax:
HI: 808.677.6208

Mailing Address

1020 S. Bailey Street
Palmer, AK 99645

Telephone Banking 
(Easy Access)

Mat-Su: 907.746.3279
Anchorage: 907. 694.7702
Hawaii: 808.677.6220

MVFCU Routing Number 
325272335

VISA Debit Card Activation 

800.290.7893

Lost/Stolen VISA Debit Card 
During business hours
907.745.4891
907.694.4891

After business hours
888.297.3416

VISA Classic Credit Card Activation 
800.290.7893
Lost/Stolen VISA Credit Card 
888.297.3416

Visit Us Today

To apply for a mortgage or commercial loan, call 907.745.9165

COMMUNITY OFFICES  SHARED BRANCHES  ATM LOCATIONS  LIVE ATMS

 


Thank you for being a member!